EPZ-FW-1501 – 15-Needle Commercial Single Head Embroidery Machine – 360×510mm
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Production-Ready Equipment
Each machine is carefully inspected and prepared prior to shipment. Designed for reliable industrial performance with remote technical support available when needed.
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EPZ-FW-1501 – 15-Needle Commercial Single Head Embroidery Machine – 360×510mm
The 12 Needle Commercial Single Head Embroidery Machine is designed for professional embroidery shops and growing custom apparel businesses. With expanded color capacity and reliable commercial performance, it delivers smooth and efficient production results.
Available on request. Built to order.
Machine Overview
Brand: EPZ
Model: EPZ-FW1201R
Heads: 1
Needles: 15
Internal SKU: FW1201P-15N-360510
The EPZ-FW1201R features a reinforced commercial frame structure engineered for daily production environments, providing enhanced stability, durability, and consistent stitch quality during extended operating hours.
Embroidery Specifications
Embroidery Area: 360 × 510 mm
Wide Cap Frame: 270°
Maximum Speed: 1200 RPM
Screen: Dahao A15 Touch Screen
Memory: 100 million stitches / 800 designs
Voltage: AC110V–230V, 50/60 Hz
Functions & Features
Cap / Flat / Garment embroidery
Automatic thread trimming
Thread break detection
19 language support
Commercial-grade servo system
Designed for extended daily operation
Packing & Shipping
Gross Weight: 130 kg
Packing Size: 770 × 830 × 840 mm
Built-to-order production.
Estimated delivery to USA: 35–40 days.
Shipping calculated based on delivery location.
Returns, Repairs & Product Support
Empenzo Americas Corp
At Empenzo Americas, our priority is to ensure your equipment operates properly and reliably. Due to the nature of industrial machinery, most issues can be resolved quickly through technical guidance, replacement parts, or repair support.
Technical Support First Policy
If you experience an issue with your machine:
- Contact us within 14 days of delivery
- Provide photos and/or video of the issue
- Keep all packaging materials
We will first evaluate the situation and may provide:
- Technical troubleshooting guidance
- Replacement parts
- Repair assistance
- Partial solution depending on the case
Full replacements are issued only when repair or parts support cannot resolve the issue.
Returns (Non-Defective Items)
Return requests must be made within 14 days of delivery.
To qualify:
- Item must be unused
- Item must not be installed or put into operation
- Original packaging must be retained
- Return must be authorized in writing
All approved returns are subject to a 25% restocking fee.
Return freight must be arranged and prepaid by the customer.
No returns will be accepted after 60 days under any circumstances.
Installed Equipment
Industrial sewing machines and equipment are not eligible for return once installed or operated.
Special Order & Custom Equipment
Custom-built, modified, sourced, or special-order equipment is non-returnable and non-refundable.
Used / Pre-Owned Machines
All used machines are sold as-is unless otherwise stated in writing.
They are not eligible for return unless damaged during transit.
Freight Damage
Visible freight damage must be noted at time of delivery and reported within 48 hours.
Contact
order@empenzo.com
Empenzo Americas Corp
Cumming, Georgia, USA
Limited Warranty & Remote Support Policy
Empenzo Americas Corp
Warranty Coverage
All new EPZ and OEM-manufactured machines are covered by a 12-Month Limited Warranty from the date of delivery, unless otherwise stated.
This warranty covers defects in materials or workmanship under normal industrial use.
How Warranty Service Works
Empenzo Americas provides warranty support primarily through:
- Remote technical troubleshooting
- Video / photo diagnostics
- Replacement parts shipment when necessary
Our technical team will work closely with you to diagnose and resolve issues efficiently with minimal downtime.
Machines are not required to be returned unless specifically authorized in writing.
What Is Not Covered
The warranty does not cover:
- Labor or on-site technician visits
- Shipping or freight costs
- Improper installation
- Voltage damage
- Misuse or neglect
- Normal wear parts and consumables
- Unauthorized modifications
Repair or replacement of parts does not extend the original warranty period.
Used & Special Orders
Used, modified, and special-order machines may carry limited or no warranty unless specified in writing at the time of sale.
Important Notice
Customers must contact Empenzo Americas prior to performing any repair or modification.